I thought I was crazy, but it happened more then once. If you ever DARE to contact Mercari and ask about their slow customer service rate, or why they allow other users to post profanity on your page, they will RETALIATE and send all kinds of warnings for things your doing wrong.
You won't see these things at first, but after a few sells you will figure it out. I can overlook the lack of customer service, having to wait days to get paid, and the overall rudeness of people on there. I can overlook the huge amount of counterfeit items being sold (I will be trying to bring this to court, because Mercari is aware they are allowing this to happen).
I have a feeling this app is not going to last long.
Well, free is the only thing this app has going for it. Its seems so easy to use and hey, its free. When you start off, you will love the app. Never ever going on this app again and will try to stop anyone I can from using their app. I am going to stick to ebay and amazon, I know they are reliable. Bunch of idiots running this app and probably earning lot of money since this app does have lot of traffic but it's a gambling shopping there. All the people out there who has dispute go through paypal. Only good thing on this app was that transaction was via PayPal and that saved me. They also deleted my listing and terminated my account forever. Mercari replied but they were not happy with me contacting paypal. I was going to lose money so I decided to contact paypal for that and what di u know, before 24 hrs. Contacted mercari about the issue and got no reply even after millions of messages. I bought 2 different items and had problem with both. This app is full of con people and customer service does not exist at all. There should be negative rating option too, one star doesn't cut it.
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